Terms of service

Welcome to PopCustomized. By accessing or purchasing from our website (www.popcustomized.com), you agree to the following terms and conditions. Please read them carefully.

1. General

  • These Terms of Service govern the use of our website and services.

  • We reserve the right to update or modify these terms at any time without prior notice.

2. Products & Orders

  • All items sold are customized products created based on customer requirements (such as uploaded photos or text).

  • Please ensure the accuracy of all customization details before submitting your order. We are not responsible for errors caused by incorrect information provided by the customer.

  • Production begins once payment is confirmed. Orders cannot be canceled or modified after production starts.

3. Pricing & Payments

  • All prices listed on our website are in USD unless stated otherwise.

  • We accept secure online payments via the methods displayed at checkout.

  • We reserve the right to change prices without prior notice.

4. Shipping & Delivery

  • We provide worldwide shipping. Delivery times may vary depending on the destination and logistics providers.

  • PopCustomized is not responsible for delays caused by customs clearance, incorrect addresses, or unforeseen logistics issues.

  • For detailed information, please refer to our Shipping Policy.

5. Refund & Replacement Policy

  • Due to the custom nature of our products, we do not accept returns or refunds, except in cases of:

    • Damaged products upon arrival.

    • Lost packages during shipping.

  • In such cases, we will provide a free replacement or refund. For more details, please see our Refund Policy.

6. Intellectual Property

  • All designs, images, and content on www.popcustomized.com are the intellectual property of PopCustomized and may not be used without authorization.

  • Customers must ensure that any uploaded photos, text, or designs do not infringe third-party rights.

7. Privacy

  • We respect your privacy. All personal information is collected and used in accordance with our Privacy Policy.

  • Uploaded photos for customized products will be used only for production purposes and are automatically deleted once the order is completed.

8. Limitation of Liability

  • PopCustomized is not liable for indirect, incidental, or consequential damages arising from the use of our products or services.

  • Our liability shall not exceed the total amount paid for the order in question.

9. Governing Law

  • These Terms of Service are governed by and construed in accordance with the laws of [your business registration country].

  • Any disputes shall be resolved through negotiation. If unresolved, disputes will be handled by the competent courts in our jurisdiction.

📌 By using our website, you acknowledge that you have read, understood, and agreed to these Terms of Service.