Welcome to our store

Terms of service

Welcome to PopCustomized. By accessing or purchasing from our website (www.popcustomized.com), you agree to the following terms and conditions. Please read them carefully.


1. General

  • These Terms of Service govern the use of our website and services.

  • We reserve the right to update or modify these terms at any time without prior notice.


2. Products & Orders

  • All items sold are customized products created based on customer requirements (such as uploaded photos or text).

  • Please ensure the accuracy of all customization details before submitting your order. We are not responsible for errors caused by incorrect information provided by the customer.

  • Production begins once payment is confirmed. Orders cannot be canceled or modified after production starts.


3. Pricing & Payments

  • All prices listed on our website are in USD unless stated otherwise.

  • We accept secure online payments via the methods displayed at checkout.

  • We reserve the right to change prices without prior notice.


4. Shipping & Delivery

  • We provide worldwide shipping. Delivery times may vary depending on the destination and logistics providers.

  • PopCustomized is not responsible for delays caused by customs clearance, incorrect addresses, or unforeseen logistics issues.

  • For detailed information, please refer to our Shipping Policy.


5. Refund & Replacement Policy

  • Due to the custom nature of our products, we do not accept returns or refunds, except in cases of:

    • Damaged products upon arrival.

    • Lost packages during shipping.

  • In such cases, we will provide a free replacement or refund. For more details, please see our Refund Policy.


6. Intellectual Property

  • All designs, images, and content on www.popcustomized.com are the intellectual property of PopCustomized and may not be used without authorization.

  • Customers must ensure that any uploaded photos, text, or designs do not infringe third-party rights.


7. Privacy

  • We respect your privacy. All personal information is collected and used in accordance with our Privacy Policy.

  • Uploaded photos for customized products will be used only for production purposes and are automatically deleted once the order is completed.


8. Limitation of Liability

  • PopCustomized is not liable for indirect, incidental, or consequential damages arising from the use of our products or services.

  • Our liability shall not exceed the total amount paid for the order in question.


9. Governing Law

  • These Terms of Service are governed by and construed in accordance with the laws of [your business registration country].

  • Any disputes shall be resolved through negotiation. If unresolved, disputes will be handled by the competent courts in our jurisdiction.


📌 By using our website, you acknowledge that you have read, understood, and agreed to these Terms of Service.