Shipping policy

At PopCustomized, we are committed to delivering your orders safely and on time. Please review our shipping terms below:

⏱ Processing Time

All orders are processed within 1–3 business days.
For customized or personalized items, processing may take 3–5 business days.
Orders are not shipped or delivered on Sundays or public holidays.

🚚 Shipping Time & Methods

Standard Shipping: 7–14 business days (depending on destination).
Express Shipping: 3–7 business days (available for selected products).
Delivery times are estimates only and may vary due to customs clearance or unforeseen delays.

💰 Shipping Fees

FREE Worldwide Shipping on orders over $79 (after discounts).
Orders under $79: flat rate $6.99.

🌍 Shipping Coverage

We ship to the United States, Canada, United Kingdom, Australia, most EU countries, and selected international destinations.
Please note: Some oversized or restricted items may not be eligible for certain regions.

📍 Address & Delivery

Please ensure your shipping details (name, address, postal code, phone number) are accurate.
We do not ship to P.O. Boxes or military addresses (APO/FPO/DPO).
If you are not available at the time of delivery, your local courier may leave a notice for pickup.

🔎 Order Tracking

Once your order has been shipped, you will receive an email with tracking details. You can also track your order directly on our website.

⚠ Important Notes

Shipping times are estimated, not guaranteed.
During peak holidays (e.g., Valentine’s Day, Christmas, Mother’s Day), processing and shipping may take longer.
Customs duties or taxes (if applicable) are the buyer’s responsibility.
PopCustomized is not responsible for delivery delays caused by incorrect addresses, customs clearance, or force majeure events.

📩 For further assistance, please contact our support team at support@popcustomized.com.